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Effective: October 2024

Terms of Service

Dominion National is the brand name for the Dominion group of companies. Dental plans are underwritten by Dominion Dental Services, Inc. (DDSI). Dominion Dental Services USA, Inc. (DDSUSA) is a licensed administrator of dental and vision benefits. Vision plans are underwritten by Avalon Insurance Company, and administered by DDSUSA, in DC, DE, MD, PA and VA. Vision Plans are underwritten by DDSI in all other states where Dominion National operates. The Discount Program is offered through DDSUSA.

Dominion Dental Services, Inc. and Dominion Dental Services USA, Inc. are wholly owned subsidiaries of Dominion Dental USA, Inc. This website (“Site”) is hosted by Dominion Dental USA, Inc. for the Dominion group of companies (“Dominion National”).

Welcome to our Site. Please take a moment to ensure that you understand the terms and conditions of our relationship by reading this important document, our "Terms of Service" (“Terms”).

By accessing or using this Site, you agree to be bound by the provisions of these Terms. Please read these Terms carefully before using our Site. If you do not wish to be bound, you may not access or use this Site.

Disclaimer of medical liability

  • Not a substitute for medical advice: Dominion National does not provide medical advice. The contents of this Site, such as text, graphics, images, information obtained from Dominion National' licensors and other material ("Content") contained on this Site are for general informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Never disregard professional medical advice from your own health care providers, or delay in seeking it, because of something you have read on this site.
  • Not liable for advice: Dominion National is not responsible for any advice or any other information, services or products that you obtain through this Site, including, without limitation, the Health Facts and Find a Provider areas of this Site.
  • Confirm information with other sources and your provider: You are encouraged to confirm the information contained herein with other sources, and with your provider. After reading information posted on or provided through this Site, you should review the information carefully with your professional health care provider.
  • Call 911 in case of emergency: If you think you may have a medical emergency, call 911 immediately. Do not use this Site for medical emergencies.
  • Rely at your own risk: Reliance on any information provided by or through this Site, Dominion National employees or other people accessed through this Site is solely at your own risk.
  • No endorsements: Reference herein to any specific commercial products, process or service by trade name, trademark, manufacturer or otherwise, does not necessarily constitute or imply its endorsement or recommendation by Dominion National.

Intellectual property

  • Copyrights: All of the content of this Site, including text, art, graphics, logos, button icons, images, pictures, audio clips and software, is the property of Dominion National, our partners, affiliates, content providers or licensors, and is protected by U.S. and international copyright laws. We have designed the content of this Site for your use while you enjoy your experience here. Except as granted in the limited license below, any use other use of this content, including modification, transmission, presentation, distribution or republication, is prohibited without the express prior written consent of Dominion National.
  • Service marks and trademarks: Contained in this Site are numerous service marks as denoted by the registration indicator ® or the designate sm. All service marks, trademarks, trade names and brand names of Dominion National, whether registered or unregistered, are the property of Dominion National and are protected by U.S. and international laws. Except as granted in the limited license below, any use of these assets is expressly prohibited without the express prior written consent of Dominion National. Please be advised that the service mark owners actively and aggressively pursue their intellectual property rights to the maximum extent allowable by law.
  • Limited license: Dominion National authorizes you to download the material on this Site solely for your personal, non-commercial use. If you violate any provision of these Terms of Service, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.
  • Infringements: If you think that any of the information posted to this Site infringes a copyright, trademark, patent or other right of another party, please contact us under “Contact Us” or at 888.681.5100.
  • Third party licenses: You agree that you will not upload or transmit any communications or content of any type that infringe or violate any rights of any party. By submitting communications or content to any part of this Site, you agree that such submission is non-confidential for all purposes. If you make any such submission, you automatically grant -- or warrant that the owner of such content has expressly granted -- Dominion National a royalty-free, perpetual, irrevocable, world-wide exclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. Dominion National may sublicense its rights through multiple tiers of sublicenses.

Legal notices

  • Disclaimers: All information, products, materials, services and advice contained on this Site, or provided by this Site, including all text, graphics, links, animation, java script and "cookies," are provided on an "as-is" basis without any conditions or warranties of any kind, either express or implied. To the maximum extent provided by law, Dominion National and its suppliers disclaim all representations and warranties, express or implied, including, but not limited to: warranties of merchantability, fitness for a particular purpose, title, non- infringement, freedom from computer virus strains and implied warranties arising from course of dealing or course of performance. Dominion National makes no representations or warranties with respect to any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through this Site. Dominion National does not represent or warrant that the information, materials, services and advice provided on this Site are accurate, reliable, complete or current.
  • Limitation of liability: In no event shall Dominion National, nor any of its members, shareholders, trustees, directors, officers, employees, subsidiaries, affiliates, suppliers or other representatives, be liable for any special, punitive, indirect, incidental or consequential damages, or any other damages of any kind, including, but not limited to: personal injury, wrongful death, loss of use, loss of profits, interruption of service or loss of data, whether in any action in warranty, contract, tort (including, but not limited to, negligence or fundamental breach), or otherwise, arising out of or in any way connected with the use of, or the inability to use, this Site or the material contained in, accessed through or products purchased on, this Site, even if an authorized representative of Dominion National is advised of the likelihood or possibility of the same. You acknowledge and agree that payment by Dominion National, or retention by you of direct damages, as limited by the foregoing sentences, is your sole and exclusive remedy in exhaustion of all other remedies under these terms of service, at law or in equity, and that such remedy is not deemed or alleged by you to have failed of its essential purpose. In no event is Dominion National liable for any damages caused by your or any third party's acts or omissions. Any claims arising in connection with your use of this Site must be brought within one (1) year of the date of the event giving rise to such action. When using this Site, information will be transmitted over a medium which is beyond the control and jurisdiction of Dominion National and its suppliers. accordingly, Dominion National assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of this Site.
  • Certain jurisdictions: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, the above disclaimers and limitations may not apply to you if you reside in such a jurisdiction.

Product descriptions

    The product descriptions, if any, provided on dominionnational.com or other Dominion National websites are for informational purposes only and are subject to change. Product availability may vary by area and plan type and is subject to change. Product descriptions are not a contract and are not intended to constitute offers to sell or solicitations in connection with any products or services. Anyone interested in a particular product should contact their licensed insurance agent, a Dominion National sales representative, or the plan sponsor to determine whether the product is available in their area and to request a copy of the applicable policy or other plan documents for a complete description of the product.

General legal provisions

  • References to Dominion National: In places throughout this Site, the products and services to be offered by Dominion National include products and services available through members of the Dominion National group of companies, including, but not limited to, Dominion Dental USA, Inc., Dominion Dental Services, Inc., Dominion Dental Services USA, Inc., and Avalon Insurance Company; accordingly, references to Dominion National may include these affiliates, unless otherwise specifically noted or the context otherwise requires or where the inclusion of the affiliate is not applicable.
  • Governing law and jurisdiction: By accessing, transmitting or viewing any information on this Site, you agree to be subject to personal jurisdiction and venue in the Commonwealth of Virginia. Any transaction or occurrence arising out of the accessing, transmitting or viewing any information on this Site shall be judged in accordance with the laws of the Commonwealth of Virginia, without giving effect to any principles of conflicts of laws.
  • Third party links: Some of the links made available to you through our pages will allow you to leave our Website. Please be aware that the Internet sites available through these links and the material you may find there are not under the control of Dominion National. Therefore, we cannot and do not make any representation to you about these sites or the materials available there, and the fact that we have made these links available to you is not an endorsement or recommendation to you by Dominion National of any of these sites or materials found there. Dominion National is providing these links as a convenience to you.
  • Indemnification: You agree to indemnify, defend and hold harmless Dominion National, its members, shareholders, trustees, directors, officers, employees, agents, licensors, suppliers, subsidiaries and affiliates from and against any claims, actions or demands, liabilities and settlements including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Service or any activity related to your use of this Site (including infringement of third parties' worldwide intellectual property rights or negligent or wrongful conduct) by you or any other person accessing this Site using your service account.
  • International laws: Dominion National is based in the Commonwealth of Virginia in the United States of America. Dominion National makes no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access this Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
  • Modification: Dominion National reserves the right to change these Terms of Service at any time. Any changes or updates will be effective immediately upon posting to the Site. For your information, the date of the last update to these Terms of Service is listed at the top of this page. Your continued use of the Site following the posting of changes to the Terms will be deemed your acceptance of those changes.
  • Assignment: Dominion National may assign its rights and duties under this Terms of Service to any party at any time without notice to you and/or your approval.
  • Notices: Questions or comments regarding this Site should be directed by email under “Contact Us” or by U.S. mail at:

    Dominion National

    P.O. Box 21522

    Eagan, MN 55121

  • Entire agreement: Except as expressly provided in a particular "legal notice" on the Site, these Terms of Service constitute the entire agreement between you and Dominion National with respect to the use of the Site and Content. Your use of the Site is also subject to the Website Privacy Statement. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software.